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Why doesn't my HI 3010 register all of the fill material on the scale?

Why doesn't my HI 3010 register all of the fill material on the scale? If a fill cycle is started, and for some reason weight is applied to the scale before the OK To Fill Signal is given, when the OK To Fill signal goes true the scale is zeroed even though Use Auto Zero is off. Consequently, discharge is over when the scale reaches its Auto Zero point. For example, I have the scale calibrated for 0 - 100 lb. I press start and "Waiting On" is displayed. If during this time I add 50 lb to the scale, it will now read 50/50. I then apply the OK to Fill signal and the display reads 0/50. I then add 50 lb to the scale and it reads 50/100 and awaiting OK To discharge comes on. I remove 50 lb from the scale and it reads 0/50. There is still 50 lb on the scale.

Does the HI 3010 have a RS232 serial port?

Does the HI 3010 have a RS232 serial port?

Serial communication setup for HI 2151/30WC or HI 2160RC

How do I get the serial communications to work between my PC and HI 2151/30WC or HI 2160RC?

Should I repair or replace the keypad on my HI 2151/30WC or HI 2110WI?

How do I determine if my HI 2151/30WC or HI 2110WI keypad needs to be replaced? How do I troubleshoot the keypad, and can I order a new keypad interface assembly?

How do I eliminate the effects of in-plant vibration on my process weighing system?

I have a vibratory feeder located near my process weighing system that turns on and off as needed. I need to get a stable weight reading every 10-20 seconds, but with the feeder turning on or off at random what can be used to eliminate this process variable? WAVERSAVER? Sample rate? How do I eliminate the effects of in-plant vibration on my system?

How do I get readings using DeviceNet on a HI 3000 or HI 4000 series unit?

What are the basic steps required to get weight readings using DeviceNet communications on a HI 3000 or HI 4000 series unit?

Can I copy information from one SMM to another SMM?

I have a HI 2151/20WC, HI 2151/30WC, and a HI 2110WI. What information does the SMM's retain? Is it possible to copy that information from one SMM to another SMM?

What is the correlation between the Modbus output locations within the HI 3000 or HI 4000?

What is the correlation between the Modbus output locations and the actual Modbus registers in the HI 3000 or the HI 4000 units? 

Is there a way to update the firmware on a HI 1746WS?

Is there a way to update the firmware on a HI 1746WS module so I would have access to direct M file mapping on a module that is pre V2.0 Firmware ?

What information can I print directly from the RS232 port on the HI 3010?

What information can I print directly from the RS232 port on the HI 3010?