We have over 200 field technicians in the U.S., and more positioned throughout the world to assist you in your support needs. We also have factory engineers who will travel to your facility anywhere in the world to help you solve challenging applications.
Hardy's factory trained technicians and service agents can perform maintenance and service on all Hardy equipment as well as most other manufacturers' systems. Enabled by the Hardy Process Toolbox, our service agents spend less time onsite, saving you money and reducing your downtime.
To request any of the services mentioned, or to discuss your needs with a trained Hardy Service Agent, please call 800.821.5831 Option 4 (6:30 a.m. to 5:30 p.m. PST). For emergency downtime field service after hours, leave a message in our emergency mailbox and your call will be returned promptly.
Need your Load Sensor Certification? Have your serial number handy, and our C2 Load Sensor Certification Lookup Tool will give you access to certification data on any Hardy Load Sensor with C2 capabilities.
The Hardy Repair Program offers repair of your weighing instrument or replacement with one from our refurbished stock within 2-3 working days from receipt at Hardy Process Solutions for a flat-rate repair charge.
When the unexpected happens, what guarantees do you have that your service technician is going to be onsite in a timeframe that meets your manufacturing schedule? Don't leave the extent of process downtime to chance.
Our WebTech Knowledgebase was developed with real questions and answers from Hardy customers just like you. Your technical questions can be answered 24/7/365 on the online Knowledgebase that gets smarter every time it is used.
