Hardy Process Solutions

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How do I upgrade the firmware on my HI 6610 WPM?

How do I upgrade the firmware on my HI 6610 WPM in my HI 6600 system?

Can the Hardy 3000 series instruments affect the traffic on my network?

I have an HI 3030 unit connected to my Ethernet network. Sometimes the network seems to get real slow. Can the Hardy 3000 series instruments affect the traffic on my network?

Why doesn't anything appear on my HI 2151/30WC main display, and the upper status bar LEDs flash on one side?

Why doesn't anything appear on my HI 2151/30WC main display, and the upper status bar LEDs flash on one side? The unit is powered on and it is not responding to any keypad entries.

How do I connect an Hardy HIBSD-DIS Instrument to a Load Cell?

The attached document will provide instructions along with pictures and pin outs of how to connect an Hardy HIBSD-DIS Instrument to a Load Cell. If you need additional information please click on the "Ask A Question" tab using Hardy's online WebTech knowledgebase. If you need on-site assistance call Hardy Technical Support at 800-821-5831 option #4 or 858-278-2900 option #4. We offer Local Field Service in the continental U.S. and Canada for system installation, startup, inspection, verification, calibration and certification, emergency troubleshooting, on-site training and routine preventative maintenance for your Process Weighing instrumentation (even for non-Hardy equipment). We can have someone at your facility when you need us! Hardy Tech Support is always looking to improve service to our customers. Please help us provide you better service by rating this answer. We appreciate your feedback!

Why isn't my new bench scale weighing correctly?

I have a new Hardy bench scale and when I put weight on it after calibration my weight readings are not correct. Are there any adjustments I need to make? See attached document on how to adjust the overload stops. To find your Local Hardy Representative please go to Where to Buy | Hardy Process Solutions | Hardy Process Solutions (hardysolutions.com). If you need additional information please click on the "Ask A Question" tab using Hardy's online WebTech knowledgebase. If you need on-site assistance call Hardy Technical Support at 800-821-5831 option #4 or 858-278-2900 option #4. We offer Local Field Service in the continental U.S. and Canada for system installation, startup, inspection, verification, calibration and certification, emergency troubleshooting, on-site training and routine preventative maintenance for your Process Weighing instrumentation (even for non-Hardy equipment). We can have someone at your facility when you need us! Hardy Tech Support is always looking to improve service to our customers. Please help us provide you better service by rating this answer. We appreciate your feedback!

Why is my C2® load cell count incorrect?

I am performing a C2® calibration and the displayed load cell count is incorrect. What could be wrong?

Why do I get an Auto Refill not allowed error on my rate controller?

When trying to enable the auto refill function in my rate controller, I receive an error message not allowing the selection of Auto Refill to YES. What am I doing wrong?

Why must the Sense Lines be used with C2® Second Generation Calibration?

Why must the Sense Lines be used with C2® Second Generation Calibration load points?

Can the Hardy rate controller's remote function pause option be used as an interlock?

Can the Hardy rate controller remote function pause option be used as an interlock to prevent activation of the feeder before the process is ready? If so, can the switch between Pause and Ground safely be maintained (closed) until the process is ready?

How can I clear the ERREXC error from my HI 2151/30WC?

I am getting an ERREXC error on my HI 2151/30WC. What does that mean and how can I clear the error?

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