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Can I purchase a key number to enable a software option?

Can I purchase a key number to enable an option on my Hardy Instrument?

How do I connect an Hardy HIBSD-DIS Instrument to a Load Cell?

The attached document will provide instructions along with pictures and pin outs of how to connect an Hardy HIBSD-DIS Instrument to a Load Cell.   If you need additional information please click on the "Ask A Question" tab using Hardy's online WebTech knowledgebase. If you need on-site assistance call Hardy Technical Support at 800-821-5831 option #4 or 858-278-2900 option #4. We offer Local Field Service in the continental U.S. and Canada for system installation, startup, inspection, verification, calibration and certification, emergency troubleshooting, on-site training and routine preventative maintenance for your Process Weighing instrumentation (even for non-Hardy equipment). We can have someone at your facility when you need us! Hardy Tech Support is always looking to improve service to our customers. Please help us provide you better service by rating this answer. We appreciate your feedback!

Why isn't my new bench scale weighing correctly?

I have a new Hardy bench scale and when I put weight on it after calibration my weight readings are not correct.  Are there any adjustments I need to make?   See attached document on how to adjust the overload stops.   To find your Local Hardy Representative please go to Where to Buy | Hardy Process Solutions | Hardy Process Solutions (hardysolutions.com). If you need additional information please click on the "Ask A Question" tab using Hardy's online WebTech knowledgebase. If you need on-site assistance call Hardy Technical Support at 800-821-5831 option #4 or 858-278-2900 option #4. We offer Local Field Service in the continental U.S. and Canada for system installation, startup, inspection, verification, calibration and certification, emergency troubleshooting, on-site training and routine preventative maintenance for your Process Weighing instrumentation (even for non-Hardy equipment). We can have someone at your facility when you need us! Hardy Tech Support is always looking to improve service to our customers. Please help us provide you better service by rating this answer. We appreciate your feedback!

What are the directions to get to Hardy Process Solutions?

I am coming to visit the Hardy Process Solutions facility in San Diego, how do I get there?

What is ElectroStatic Discharge (ESD)?

What is ESD (ElectroStatic Discharge)? How could it affect my Hardy Instrument?

Load Sensor Certification and Specification Definitions

Can you define the terms used for Load Cell Certifications and Specifications?

Where can I find an installation check list for my Hardy weighing hardware?

I am installing a new weighing system with Hardy controller, load points and summing box. Is there a check list of issues I should be aware of?

How do I return an instrument for repair?

How do I return an instrument to Hardy for repair?

Will my Hardy Instrument work with a Load Cell rated at 10 volt excitation?

Will Hardy Weight Controllers and PLC Weigh Modules work with a Load Cell with a 10-volt excitation voltage?

Are all manufacturers load cells the same?

Are all manufacturers load cells the same? If they are not, what is the difference between a Hardy Load Sensor and any other manufacturers load cell, other than Hardy has C2® second generation capabilities?