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Why isn't my new bench scale weighing correctly?

I have a new Hardy bench scale and when I put weight on it after calibration my weight readings are not correct.  Are there any adjustments I need to make?   See attached document on how to adjust the overload stops.   To find your Local Hardy Representative please go to Where to Buy | Hardy Process Solutions | Hardy Process Solutions (hardysolutions.com). If you need additional information please click on the "Ask A Question" tab using Hardy's online WebTech knowledgebase. If you need on-site assistance call Hardy Technical Support at 800-821-5831 option #4 or 858-278-2900 option #4. We offer Local Field Service in the continental U.S. and Canada for system installation, startup, inspection, verification, calibration and certification, emergency troubleshooting, on-site training and routine preventative maintenance for your Process Weighing instrumentation (even for non-Hardy equipment). We can have someone at your facility when you need us! Hardy Tech Support is always looking to improve service to our customers. Please help us provide you better service by rating this answer. We appreciate your feedback!

Where can I find the HI 1746WS configuration software manual?

Where can I find the HI 1746WS configuration software (HI WS100) manual?

How to use Hardy's WebTech knowledgebase. Can I search on part or model numbers?

How to use Hardy's online WebTech knowledgebase? Can I search on part or model numbers?

How do I return an instrument for repair?

How do I return an instrument to Hardy for repair?

Sample programs for your Hardy Instrument

Do you have any sample programs I can reference to help get me started?

EDS or GSD files for your Hardy Instrument.

Where do we get the EDS or GSD file for our Hardy Instrument?

How can I get pricing and lead time for a Hardy product?

I am interested in purchasing some Hardy weight controllers and load cells. I do not see pricing and lead times on the Hardy website, so where can I get this information?