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Can I use an external power supply to provide Excitation voltage?

Is it possible to separately excite the load cells from an external power supply? If so what is the procedure?

Can I connect one HI 4000 series unit to another HI 4000 series unit?

Can I connect a HI 4000 series unit to another HI 4000 series unit and get them communicating with each other? If so, how would I do this? Is there any sample logic available?

Can I ZERO or TARE remotely if I have the BCD option board?

Can I ZERO or TARE my HI 2110WI or HI 2151/30WC remotely if I have the BCD option board, or do I have to do it from the front panel keypad? I am assuming that pins 28 and 29 are only for indication of the current output value.  

Why am I getting a LO reading on my HI 2151/30WC display?

I have calibrated my HI 2151/30WC and HI 2110WI and confirmed the weight reading is correct, however on both the displays I am getting a "LO" message whenever my scales try to go to a negative number. What does this mean?

How do I troubleshoot my HI 2201LT or HI 2204LT?

Do you have guidelines for troubleshooting my HI 2201LT or HI 2204LT?

How do I troubleshoot my HI 4050?

Do you have guidelines for troubleshooting my HI 4050? 

Can I change the current ingredient by mapping on my HI 3010?

One of my technicians is at a customers site and he is configuring a HI3010 filler/dispenser. He needs to change the ingredient from number 1 to number 2 through the mapping, but he couldn't find a variable on the mapping page that performs this function. At the "Destinations" page there is only the "Active Ingredient" item that resembles what we are looking for, but, as we understood, it only changes the current ingredient for configuration purposes, not the ingredient that is actually in  use. Using the command interface, you can make a different ingredient as the active ingredient.  See attached for additional information.

How do I connect my laptop to my Hardy Instrument?

My Hardy controller is ethernet capable, so how do I connect my laptop to the ethernet port? Do I need to use a crossover cable?

How can I receive firmware update notifications for my HI 3010?

How can I receive firmware update notifications for my HI 3010?

Can I utilize multiple Modbus connections on my HI 4050?

Can I utilize multiple Modbus connections on my HI 4050?