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Why am I getting a TGERR display at power up and losing calibration?

Last updated 04/07/2014 05:06 AM

Question

What is the problem when TGERR or T6ERR is briefly displayed at power up and all the calibration is lost?

Answer

On the HI 2110WI, HI 2151/30WC and the older HI 2151/20WC, when the Secure Memory Module (SMM) fails or is missing, you will receive a TGERR or T6ERR at power up.

The SMM part# for the HI 2110WI and HI 2151/30WC is 0519-0512-06.

The internal dip switch package S2-8 could be in the ON position.  You can verify that setting by running Self-Test and observing DIP2 should be = 0

The SMM for the HI 2151/20WC is no longer available.