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Why doesn't my weight change after installing a HI 215IT summing junction box?

I installed an HI 215IT summing junction box on my system and now the weight does not change. I measure a constant 9 Mv on TB9 (Signal + and Signal -) even when I add or remove weight. What is going on?

How do I set my older Hardy Instrument memory back to factory default?

My Hardy controller has drifting weight readings and the set point and calibration data has been lost. This happened after lightning hit our plant causing erratic performance on our older HI 2101 Proweigh and HI 2151/20WC and our newer HI 2110WI and HI 2151/30WC units. How can I recover from this problem?

How can I see floating data in a SIEMENS PLC?

How can I see floating data in a SIEMENS PLC on my HI 4000 or HI 3000 unit? I have data in the SIEMENS PLC, but this information is not the same as what I see in the Monitor data. I am using it as an integer and I see the correct number but I can't see the decimal numbers. When I try to see that data as a floating number the data that appears is completely incorrect. How can I resolve this?

How can I improve slow feed rate performance on my HI 2160RC or HI 4060 rate controller?

My HI 2160RC or HI 4060 is feeding at a very slow rate below the recommended feed levels. How can I improve the controller performance to feed at this level?

What are the HI 2151/30WC connector part numbers?

What are the HI 2151/30WC connector part numbers?

How do I clear an err 1 on my HI 2151/30WC or HI 2110 WI?

My HI 2151/30WC or HI 2110 WI is reading 8193 in the "grad" setting. I cannot enter a new value because every button pressed gives an "err 1" message. The diagnostic test shows no problem, how do I fix this?

Do I need to update the firmware if I add the EtherNet I/P option?

If I add the EtherNet I/P option to my HI 3000 or HI 4000 series units, do I need to update the firmware?

How does my Hardy Instrument communicate with an A-B SLC?

How does my HI 2151/20WC, HI 2151/30WC, HI 2110WI or HI 2160RC unit communicate with an A-B SLC?

What is TARE VALUE and how is it used?

What is "Tare Value” and how is it used?

How do I restore the MAC address?

While trying to change the IP address using IPsetup.exe I deleted the MAC address and the IP address. Now all zero's are showing and when I try to re-enter the IP address a window pops up saying to first select a NDK in the select a unit list box. But when I try to search the box nothing comes up. How is the correct Mac address and IP address entered when this happens?