How can I configure my HI 200DNWM with a blank screen?

When I try to configure my HI 200DNWM through RSNetworks for DeviceNet, the scroll down arrow options shows me a blank screen. What should I do?

When you try to configure your HI 200DNWM through RSNetworks for DeviceNet and the scroll down arrow options shows you a blank screen, that symptom is an indication of a problem with RSNetworx. Normally, doing a re-install of RSNetworx will solve the problem.

NOTE: It has been reported that doing a re-install of RSNetworx for DeviceNet can cause a problem with RSNetworx for ControlNet and a re-install of this software would also then need to be done.